For ages 21+

Responsible Gambling — Keep yourself and
your family safe

Enjoying entertainment at 678 casino and staying within your limits go hand in hand. We want every player to play with awareness, in moderation, and with enjoyment.

For individuals aged 21 and above only

What responsible gambling is and why it matters

Playing is not just about winning — it is a form of entertainment. It is important to understand the difference between enjoying entertainment and becoming dependent on it.

Responsible gambling means staying in control of your time, money, and mental energy while playing. 678 casino believes that an informed player stays happy in the long run. That is why we provide tools and information to help you build healthy habits.

Before playing, ask yourself — is this entertainment for you, or has it become a way to ease financial pressure? Casino or sports betting is never a guaranteed source of income. Every bet carries risk, and the odds always favour the house. Keep this reality in mind when you play.

Reading our Terms and Conditions will give you detailed information about bonuses, withdrawals, and account management. Knowing the facts makes decision-making easier.

Those who want to learn more about our platform and safety measures can read the details on our About Us page.

Our commitment

Opening an account or placing bets for anyone under 21 is strictly prohibited
Option to activate self-exclusion at any time
24/7 support in Bengali via live chat and email
Deposit limits, session time limits, and break options

Tools to keep yourself in control

678 casino gives you the option to set your own playing limits. Using these tools, you can play at your own pace and on your own terms.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. If you want to change the limit, it takes 24 hours to come into effect.

Session Time Limit

Decide in advance how long you will play in one sitting. Once the set time is up, the session will end automatically and you will receive a notification.

Self-Exclusion

If you want to block yourself from your account for a set period or permanently, choose this option. Once self-exclusion begins, you will not be able to log in during that time.

Loss Limit

Set up automatic play suspension once you have lost a specified amount. This is a straightforward way to protect yourself from larger losses.

Break Option

Take a break ranging from 24 hours to several weeks. During this time the account remains active, but no bets can be placed or deposits made.

Play History Review

Log in to your account to view your history of bets, wins, and losses. Reviewing it once a week gives you an accurate picture of your own habits.

If you have any questions about these tools, ask us in Bengali via our 24/7 live chat — the support team is always ready.

Recognising warning signs is important

Problems often grow gradually and it can take time to notice them yourself. Be alert if you see any of the following signs in yourself or someone close to you.

Continuing to play repeatedly to recover lost money and being unable to stop
Using money meant for rent, food, or essential expenses to play
Hiding the amount you play from family or friends, or lying about it
Feeling restless, irritable, or low when not playing

Spending time playing instead of sleeping, eating, or carrying out daily responsibilities
Breaking limits even after setting them for yourself
Feeling dejected, angry, or depressed after losing money
Borrowing money or taking money from others in order to play

If even one of the above signs appears regularly in your life, taking a break or asking for help is a sign of courage — not weakness.

Check yourself

Answer the questions below honestly. This is not a test — it is a way to stay aware of yourself.

In the past month, was there a week when you could not stop playing even though you wanted to?

After losing while playing, did you feel that playing a little more would recover the loss?

Has anyone in your family expressed concern about your playing habits?

Has your work, studies, or family responsibilities been affected because of playing?

Are you repeatedly turning to playing to relieve stress or loneliness?

If two or more of these questions have a "yes" answer, speak with our support team or seek professional advice.

Ways to get help

You do not have to face it alone. Help is available from three places — people close to you, the 678 casino support team, and professional counsellors.

678 casino Live Chat

Contact us in Bengali via live chat at any time of day or night. The support team will help immediately to activate account limits, a break, or self-exclusion.

Family and Trusted People

If your playing habit has become a problem, speak first with a family member or a trusted friend. Support from people close to you is the most effective way to build mental strength.

Professional Advice

Talking to a mental health specialist or counsellor is not a sign of weakness. Mental health services are available at government hospitals in Bangladesh — take it seriously.

You can also contact our support by email. For answers to common questions, see our FAQ section.

Age verification and protection of minors

To open an account at 678 casino and place any bet, the user must be 21 years of age or older. Age is verified at the time of registration through a national identity card or passport.

If anyone under 18 or 21 years of age lives in your home, keep your device and account login details secure. Do not leave your account open after logging in and do not share your password with anyone.

If a minor uses an account in any way, 678 casino reserves the right to permanently close that account. Our Privacy Policy contains detailed discussion of user data protection and the verification process.

Steps to protect minors

Use a strong password or PIN on your device
Log out every time after playing
Let family members know that this platform is for adults only
Use parental control software on your device

Questions about responsible gambling

The self-exclusion period can be set according to your preference — starting from a minimum of 30 days up to permanent exclusion. During the self-exclusion period, logging in, making deposits, or placing bets becomes completely impossible. Even after the period ends, there is a 24-hour waiting period before the account can be reactivated.

Yes, a request to lower the deposit limit takes effect immediately. However, increasing the limit requires a 24-hour waiting period. This rule is in place to protect you from impulsive decisions made in the moment.

No, no person under 21 years of age can open an account at 678 casino. Age is verified at the time of registration, and documents may be requested later to confirm identity. If an account is opened with false information, it will be permanently closed and any balance held will not be returned.

The 678 casino support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. For anything related to responsible gambling — setting limits, self-exclusion, or getting advice — contact us directly through live chat.

Take your family's concern seriously. Have an open conversation with them and review your own playing history. If needed, lower your deposit limit at 678 casino yourself or take a break. If you feel the problem runs deep, seeking advice from a professional mental health specialist is the best decision.

Responsible Gambling — Keep yourself andyour family safe